INFLUENCE OF LEADERSHIP STYLES ON ORGANIZATION’S PERFORMANCE OF KCB BANK NAIROBI COUNTY, KENYA.

Abstract

The purpose of this study was to investigate the influence of leadership styles on organization’s performance. Echelons theory anchored the variables of this study. A descriptive research design was applied. The target population comprised of 1514 staff from each department at KCB Bank Limited, Nairobi in Kenya. A sample size of 10% (151) of the target population was deemed adequate for statistical analysis. The study adopted stratified random sampling to select the sample based on the fact that the sample was divided into subgroups. Primary data was collected by use of a structured questionnaire. Analysis of data relied on SPSS version 26. Mean, frequency in addition to standard deviation are the main descriptive statistics employed. Multiple linear regression was used to analyze data. Tables and figures were utilized to present the results. The results showed that leadership style positively and significantly influence organisation performance. This study concludes that KCB had a fairly solid foundation for employee engagement. The correlation statistics led to the conclusion that there is a significant and positive association between leadership style and organizational performance. To enhance organization performance, the study recommends KCB and other financial institutions to pursue leadership styles that promote employee engagement. In this regard, this study recommends KCB to consider involving employees in decision-making, giving them the freedom to work independently for the bank's benefit, sharing expectations and vision, encouraging innovation among staff members, and giving each person their own consideration.

Key Terms: Employee Voice, organization performance, Leadership Styles